Privacy Policy

Last Updated: 14 April 2026

At Craig Men, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and safeguard your information when you visit or make a purchase from our website.

Trust Statement

We respect your privacy and are committed to transparency. Your data is used only to enhance your shopping experience, never to exploit it.

1. Information We Collect

1.1 Personal Information

We may collect the following personal details:

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment Details (processed securely via certified third-party payment gateways such as Razorpay. We do not store your card or payment information on our servers.)

1.2 Automatic Data Collection

When you use our website, we may automatically collect:

  • IP address
  • Device and browser details
  • Pages visited and browsing behaviour

Your data is stored on secure servers located in India or with trusted third-party service providers compliant with applicable data protection laws.

1.3 Cookies & Tracking Technologies

We use cookies, pixels and similar technologies to:

  • Improve website performance
  • Analyse user behaviour
  • Show relevant advertisements

You can disable cookies through your browser settings. However, some features of the website may not function properly.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders
  • To provide customer support
  • To improve website performance and user experience
  • To send order updates and promotional communications (you can opt out anytime)
  • To prevent fraud and ensure platform security

2.1 Legal Basis for Processing

We process your personal data based on:

  • Your consent
  • Contractual necessity (to fulfil orders and provide services)
  • Legitimate business interests such as improving our services and user experience

3. Advertising & Analytics

We use third-party tools such as:

  • Meta (Facebook/Instagram) Pixel
  • Google Analytics

These tools help us understand user behaviour and run targeted advertising campaigns. These platforms may collect data via cookies and may track your activity across websites and devices to deliver personalised advertisements.

You can opt out of personalised advertising by adjusting your ad preferences on platforms such as Google and Facebook.

4. Sharing of Information

We may share your data with:

  • Payment gateways (Razorpay)
  • Logistics and delivery partners ( Delhivery and Bluedart)
  • Marketing and analytics service providers

We do not sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data.

However, no method of transmission over the internet is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise your rights, contact us at: customer@craigmen.in

7. Data Retention

We retain your data only for as long as necessary to fulfil orders, comply with legal obligations and support business operations.

8. Communication Preferences (No Spam)

We only send relevant updates and promotional communications. You can unsubscribe at any time using the opt-out option in our communications.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact & Grievance Officer

For any questions, concerns or requests regarding this Privacy Policy:
Email: customer@craigmen.in
Address: 302, Tower F-2, Cleo County, Sector - 121, Noida , Gautam Buddha Nagar, Uttar Pradesh, 201301, India,
Response Time: Within 15-30 days

13. Consent

By accessing or using our website, you provide your explicit consent to the collection, use and processing of your personal data in accordance with this Privacy Policy.

© 2026 CRAIG APPARELS PVT LTD. All rights reserved