In case your pincode is non-serviceable for a reverse pickup, you’ll have to courier the product(s) to the following address:
CRAIG WAREHOUSE
C-145, Sector-63, Noida
Gautam Buddha Nagar
U.P.-201301
Please ensure the items are packed securely to prevent any loss or damage during transit and the ORDER ID and registered mobile number are mentioned on the packaging. All items must be in unused condition with all original tags attached and packaging intact. Within 2 business days of receiving the product(s), the complete amount will be refunded to your bank account in case of prepaid orders and in the form of a Razorpay link in case of COD orders.
Can I exchange the purchased product against a higher-value product?
- Yes, you can opt for a higher-value product in exchange for the existing lesser-value product.
- The difference amount should be paid while creating the exchange request. Cash on delivery is not available for these orders.
Shipping
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150 Rs shipping charges will be charged on orders below 2500 Rs.
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100 Rs COD (Cash on Delivery) charges will be charged on COD orders.
- Products will generally be shipped out within 3 working days from our warehouse.
- The order will be delivered in a maximum of 10 working days depending on the service location.
- You will receive an order tracking number as soon as we ship your order.